Digital Workers for Insurance
Transforming insurers’ operations to deliver faster value to clients
Maisa’s Digital Workers help insurers streamline processes, accelerate outcomes, and stay compliant—delivering trusted results across the entire policy lifecycle.
Proven Impact Across Key Insurance
Areas With Digital Workers
Property & Casualty (P&C)
Digital Workers manage high volume claims, policy updates, endorsements, inspections, and document review.
This reduces cycle times, improves accuracy, and supports faster and fairer settlements for homeowners and commercial clients.
Health Insurance
Automate eligibility checks, preauthorizations, provider documentation intake, medical coding validation, and benefits administration.
This streamlines complex workflows while maintaining regulatory and clinical compliance.
Long Term Disability
Support end to end case processing by interpreting medical reports, verifying documentation, assessing benefit eligibility, and coordinating ongoing reviews.
This reduces backlogs and improves claimant experiences.
Life Insurance
Accelerate application processing, underwriting evidence review, policy issuance, and beneficiary changes through automated data extraction, risk rules, and compliance checks.
This speeds up decisions with consistent accuracy.
Auto Insurance
Automate first notice of loss, repair estimates, documentation validation, subrogation, and fraud detection.
This streamlines claims handling and delivers faster resolutions for policyholders.
AI Agents in Insurance – Too Dangerous to Trust?
Understand what AI agents must have to operate safely and compliantly in highly regulated industries like Insurance.
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Driving Practical Results:
A Closer Look at Digital Workers in Action
O2C & P2P
Explore this Use Case: O2C & P2PBy replacing rigid RPA and unreliable AI tools with Maisa’s hallucination-resistant Digital Workers, this enterprise transformed billing, payments, and financial operations with scalable, trustworthy automation.
58,000+hours recovered annually in billing & payments98%straight-through processing (STP) in O2C & P2PFastglobal rollout across regions and teams
Why Insurance institutions choose Maisa
Trust & Auditability
Maisa provides full transparency and traceability across underwriting, policy, and claims processes.
Every action is logged and auditable, while built-in hallucination resistance ensures decisions are accurate, compliant, and trustworthy—giving insurers confidence in their most critical operations.
Scalability by Business Teams
Insurance teams themselves can deploy Digital Workers using natural language just like onboarding a new employee. This facilitates giving feedback, continuous learning and scalability across teams.
Speeding adoption and scaling automation from claims to collections without heavy technical dependency.
Fraud Prevention & Risk Management
Detect anomalies in claims, billing, and underwriting workflows thanks to our Digital Workers’ traceability and explainability.
Maisa strengthens fraud controls while reducing operational risk exposure across the insurance value chain.
Onboard your first Digital Worker today