Digital Workers for Insurance
Transforming insurers’ operations to deliver faster value to clients
Maisa’s Digital Workers help insurers streamline processes, accelerate outcomes, and stay compliant—delivering trusted results across the entire policy lifecycle.
Proven Impact Across Every
Function With Digital Workers
Product Development
Accelerate product research, design, and filings by automating analysis, regulatory monitoring, and maintenance—bringing new insurance offerings to market faster with built-in compliance.
Sales & Distribution
Support brokers and agents with automated channel integration, performance management, and market insights—improving efficiency and strengthening customer engagement.
Customer Acquisition & Underwriting
Automate case submission, risk clearance, rating, and policy issuance—speeding up onboarding while ensuring accurate, compliant underwriting decisions.
Policy Administration
Simplify renewals, endorsements, cancellations, and contract analysis—reducing back-office complexity while keeping policies accurate and compliant.
Billing & Collections
Streamline billing, cash application, reconciliations, and collections—improving cash flow, transparency, and financial compliance.
Claims
Automate FNOL, assessment, adjudication, and payment—accelerating settlements, reducing fraud risk, and enhancing customer trust.
AI Agents in Insurance – Too Dangerous to Trust?
Understand what AI agents must have to operate safely and compliantly in highly regulated industries like Insurance.
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Driving Practical Results:
A Closer Look at Digital Workers in Action
- Insurance
O2C & P2P
Explore this Use Case: O2C & P2PBy replacing rigid RPA and unreliable AI tools with Maisa’s hallucination-resistant Digital Workers, this enterprise transformed billing, payments, and financial operations with scalable, trustworthy automation.
58,000+hours recovered annually in billing & payments98%straight-through processing (STP) in O2C & P2PFastglobal rollout across regions and teams
No use cases found.
Why Insurance institutions choose Maisa
Trust & Auditability
Maisa provides full transparency and traceability across underwriting, policy, and claims processes.
Every action is logged and auditable, while built-in hallucination resistance ensures decisions are accurate, compliant, and trustworthy—giving insurers confidence in their most critical operations.
Scalability by Business Teams
Insurance teams themselves can deploy Digital Workers using natural language just like onboarding a new employee. This facilitates giving feedback, continuous learning and scalability across teams.
Speeding adoption and scaling automation from claims to collections without heavy technical dependency.
Fraud Prevention & Risk Management
Detect anomalies in claims, billing, and underwriting workflows thanks to Maisa Studio’s traceability and explainability.
Maisa strengthens fraud controls while reducing operational risk exposure across the insurance value chain.
Onboard your first Digital Worker today