Ecommerce
Customer Service Agent
Retrieve order details
Propose solution
Escalate if needed
Confirm resolution
Notify area managers
🎉 We're happy to announce Maisa raised $5M from "Titans of Tech" to make AI accountable!
More infoEmpower your organization with Agentic Process Automation that's built differently —from onboarding Agents like new team members, to providing fully traceable, auditable, and hallucination-resistant automation that continuously improves with your business.
Ecommerce
Retrieve order details
Propose solution
Escalate if needed
Confirm resolution
Notify area managers
Finance
Categorize Invoices
Extract variables
Validate data
Approve or route for approval
Update ERP
Automotive
Monitor inventory
Detect disruptions
Analyze impact
Propose actions
Notify area managers
Banking
Monitor transactions
Detect anomalies
Assess risk
Flag/block high-risk transaction
Notify fraud investigation team
Cybersecurity
Scan network activity
Identify and flag threats
Evaluate risk
Classify incidents
Recommend mitigation activities
Trusted by Business Users and Citizen Developers at
Lack of Transparency
As processes grow complex and AI-driven, traditional automation struggles—making it harder to track, optimize, and ensure compliance.
Costly Frustrations
Legacy bots routinely run into unexpected roadblocks, causing downtime, expensive troubleshooting, continuous maintenance, and resource drain.
Limited Adaptability
Yesterday’s RPA tools quickly turn brittle and inflexible, making agile scaling across new use cases difficult, costly, and time-consuming.
Maisa agents are code-driven and ensure complete transparency into your agents’ actions, enabling easy audits, immediate detection of issues, and rapid response to improve performance continuously.
Maisa provides complete transparency into your agents’ actions, enabling straightforward audit and total confidence in automation outcomes
Easily improve any workflow step. Give direct, precise feedback exactly where it’s needed, immediately updating company rules and improving future performance.
Quickly onboard agents with natural-language instructions, clear goals & company know-how—just like training new team members—accelerating deployment and scalability across your organization.
Workflows
Every Step Matters. Trust the process.
Maisa’s fully auditable AI agents provide complete visibility into every step of execution, what we call the Chain of Work, a complete, traceable record of every decision, action, company logic or tools involved.
Digital Worker Builder
Maisa’s Digital Worker Builder intelligently transforms your natural language instructions into ready-to-run workflows, asking proactively if it needs additional company information or tool access, simplifying implementation, and significantly reducing your time-to-production.
Know-how
Every agent captures, applies and continuously updates your company’s know-how. From documents to APIs, all workflows are fully aligned with your business logic.
New skills and tools can be added on the fly, from new data parsers to specialized AI models, and instantly made available across all agents, accelerating future deployments and compounding organizational knowledge.
Continuous learning
Easily pinpoint exact workflow steps that need improvement, provide clear feedback, and instantly incorporate changes into your company’s rules, guidelines, and logic. With Maisa, continuous improvement is simple, precise, and effective.
No more urgent calls to IT, costly downtime, or stalled critical processes—Maisa ensures fixes can be made quickly at the business-user level, eliminating unnecessary delays and keeping your critical business operations running smoothly.
Seamless Integration
Traditional automation solutions require long project cycles, costly consultants, complex process analysis, and specialized AI training, often delaying your results before you even begin.
With Maisa, onboarding an agent is as easy as a natural conversation. Quickly link directly to your business tools with pre-built connectors or integrate any custom system through simple API connections. Replace complexity with clarity, and start seeing value immediately.
Maisa Studio is build on top of the KPU, an Operating System architecture with AI at its core.
The KPU manages complex multi-step processes, orchestrating computational calculations, data flow, memory and tools.
We believe that today’s AIs won’t get better through larger models alone. To become truly useful, we need to find a way to leverage their strengths as a part of a new kind of computer system. From our research-lab we are committed to develop our vision for the AI Computer with the KPU.
Fully auditable and traceable workflows for verifiable outcomes. Every action tracked to its rationale, data, and tools used.
Structured, code-based processes ensure consistent and reproducible outcomes, removing uncertainty.
Adapts to changes in workflows, ensuring reliable outcomes without manual intervention.
AI Workers learn from executions, refining processes and capturing know-how.
Design, deploy, and scale automations quickly without complex setup or lengthy projects.
SOC 2 type II*ISO 27001*GDPR & AI EU Act *Audit in progress
Maisa is redefining RPA 2.0, helping organizations transform their core, mission-critical operations. Companies are working faster, more efficiently, and unlocking new, radical ways of operating that were previously unimaginable.
Anna Piñol
Partner, NFX
AI-driven automation often falls short in real world business scenarios, with inconsistent performance and no clear way to understand what went wrong. Maisa Studio changes that. It’s ability to deliver accurate results with full traceability gives me real confidence in how it handles complex processes and keeps getting better over time.
Andrew Volkov
Founder, WorkFusion
The Maisa team are building a transformative technology to turn AI agents into actual workers that are capable of reasoning through complex workflows.
Max Kilberg
Investor, Village Global
Artificial intelligence has a trust issue. For all the hype around generative AI and large language models, many enterprises remain reluctant to fully embrace the technology — Maisa solves this with a transparent, reliable approach.
Forbes
The Digital Worker identifies late-arriving assembly line parts, contacts providers to address delays, and autonomously arranges faster transport to meet delivery commitments.
It updates all relevant systems with new schedules and solutions.
Monitors and researches new regulations, identifies changes from previous legislation, and assesses business risks and implications.
It prepares relevant information for other business areas and verifies that new regulations do not conflict with existing laws.
PDF invoices are received from emails, classifies them based on the internal database, and verifies data accuracy.
It extracts key details, formats them into TXT files, and uploads them to the company ERP for accurate record-keeping.
When a new credit request arrives, which cannot be processed by automated evaluation systems, the Digital Worker determines which pieces of information are required to validate the operation.
It follows through with the bank clerk to retrieve these pieces of information from the customer, to analyze them and provide a recommendation to the risks team.
What technical skills do I need to use Maisa Studio?
Are Maisa solutions scalable?
Does Maisa use my data to train AI models?
Can Digital Workers integrate with our existing tools and systems?
What governance do I have over Digital Workers actions?