Describe the work
The user defines the goal of the task, and the Digital Worker proactively asks for the details it needs. At this stage, the user provides access to relevant data sources, tools, and integrations.
Digital Workers
AI Agents built for business processes that adapt, collaborate, and operate with full accountability and transparency
Digital Workers are AI Agents built to execute tasks within business processes. They adapt to changing conditions, make decisions, and interact with both teams and tools to complete work. Operating with clear objectives, these agents integrate into existing workflows instead of simply following scripts. They handle tasks requiring reasoning and collaboration while maintaining complete traceability. Digital Workers are designed for real-world business environments where work demands intelligence beyond traditional automation.
What are Digital Workers?
Business processes combine structured workflows with tasks requiring reasoning and decision-making.
Digital Workers automate these processes while preserving accountability, control, and adaptability.
Traditional automation tools follow fixed rules, failing when work demands judgment and flexibility.
Conventional AI solutions process complex information but operate as black boxes, creating trust barriers in business settings.
Digital Workers adapt to real-world business processes, making AI execution reliable and transparent.
They keep automated work traceable and aligned with operational needs, enabling businesses to extend automation without sacrificing oversight.
Business processes have specific demands. Digital Workers are designed with these in mind, ensuring they offer full traceability, operate effectively within workflows, adapt as needed, and work alongside teams.
Every Digital Worker action is logged and explainable. Businesses maintain complete visibility into reasoning, steps, and tools used throughout execution. This transparency keeps automated work auditable and aligned with operational requirements. Digital Workers operate within business workflows, knowing when to seek approval, escalate issues, or keep stakeholders informed. They integrate into existing processes, ensuring work follows the right business rules and oversight. Digital Workers pursue goals rather than fixed scripts, adjusting their approach when conditions change. When facing unexpected situations, they evaluate alternatives and determine the optimal path to task completion. Business processes rely on both structured and unstructured data—from databases to emails and documents. Digital Workers can process, interpret, and act on this information, making them effective for tasks that require handling diverse data sources.
Traceability and accountability
Works with teams and stakeholders
Adaptive problem-solving
Understand business data
Setting up a Digital Worker is simple and doesn’t require technical expertise. Domain experts—those who know the process best—can configure it directly:
The user defines the goal of the task, and the Digital Worker proactively asks for the details it needs. At this stage, the user provides access to relevant data sources, tools, and integrations.
The Digital Worker operates in review mode, allowing teams to evaluate its decisions and refine workflows through feedback in natural language before implementation.
After validation, the Digital Worker begins handling tasks, improving over time based on operational feedback and real-world experience
Digital Workers are built for business environments where processes need both structure and adaptability. They execute tasks with reliability and traceability, ensuring work is done with full oversight.
Designed to operate within real-world workflows, they understand objectives, adjust to changing conditions, and collaborate when needed. Every action is explainable, every decision is accountable, and their performance improves over time.
By combining AI-driven execution with transparency and control, Digital Workers enable businesses to automate work without losing visibility or flexibility.
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