Claim Submitted
Documents Extracted
Policy Coverage Verified
Damage Assessed
Fraud Checks Run
Payout Calculated
Adjuster Review
Claim Approved
Reliable AI for Insurance
Reliable AI for Insurance
Digital Workers help insurers move faster and stay compliant across the policy lifecycle.
Digital Workers help insurers move faster and stay compliant across the policy lifecycle.
Why insurance companies choose Maisa

Hallucination-resistant by design
Maisa’s Knowledge Processing Unit sits on top of any large language model and turns predictions into deterministic, rule-based execution. The result is consistent outputs from run to run, designed for production use in regulated environments.

Fully auditable with complete chain of work
Every decision is logged: data used, checks run, sources queried, reasoning applied. Audit trails are generated automatically and support compliance with GDPR, the EU AI Act and DORA.
Predictable pricing
Plans and pricing are tailored to each enterprise. The ROI on every Digital Worker is calculated before contracts are signed, with the business case built and validated before deployment.
Digital workers in action for insurance
Proven impact across the insurance lifecycle
From first notice of loss to underwriting and settlement, Digital Workers take on every stage of the claim and policy lifecycle.
First Notice of Loss

Capture claims from every channel, classify documents, verify policy and coverage, and open the case in the CMS. Eliminates manual triage, freeing handlers for judgment work.
First Notice of Loss

Capture claims from every channel, classify documents, verify policy and coverage, and open the case in the CMS. Eliminates manual triage, freeing handlers for judgment work.
Underwriting: Quote and Bind

Pull policy data, run third-party reports, evaluate risk, and produce a structured decision with the reasoning attached. Eliminates back and forth across systems, freeing underwriters for the risks that need a conversation.
Underwriting: Quote and Bind

Pull policy data, run third-party reports, evaluate risk, and produce a structured decision with the reasoning attached. Eliminates back and forth across systems, freeing underwriters for the risks that need a conversation.
Adjudication and Resolution

Consolidate damage, liability, and settlement calculations into a complete case file validated against policy terms, then verify disbursement readiness and track recovery inside the core platform. Eliminates routing loops and manual handoffs at close.
Adjudication and Resolution

Consolidate damage, liability, and settlement calculations into a complete case file validated against policy terms, then verify disbursement readiness and track recovery inside the core platform. Eliminates routing loops and manual handoffs at close.

“Being able to know the cost of each business case in advance and keep it within our budget gives me tremendous peace of mind.”
Andrés López de Córdoba
CIO at Indigo

“We are proud to strengthen our partnership with Maisa, whose unique vision to scale the value of AI in real, complex and regulated environments truly inspires us.”
Ignacio Bernal
Chief AI Officer at Grupo Santander

“We are proud to strengthen our partnership with Maisa, whose unique vision to scale the value of AI in real, complex and regulated environments truly inspires us.”
Ignacio Bernal
Chief AI Officer at Grupo Santander
Are AI agents ready for Banking and Financial Services?
Understand what AI agents must have to operate safely and compliantly in highly regulated industries.
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Are AI agents ready for Banking and Financial Services?
Understand what AI agents must have to operate safely and compliantly in highly regulated industries.
By completing and submitting this form, you agree that Maisa may email or call you with product updates, educational resources, and other promotional information. To learn more about how Maisa uses your information, see our Privacy Policy.

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