Maisa Inc. (hereinafter, “Maisa”, “we”, “us”, or “our”) is the owner of the platform (hereinafter, the “Platform”) available at https://maisa.ai/ (hereinafter the “Website“) and is responsible for the processing of the personal data of the users thereof (hereinafter the “Users“). As used herein, “you” and “your” refer to our Users.
Through this Privacy Policy, and in compliance with Articles 12 and 13 of Regulation (EU) 2016/679 (hereinafter “GDPR“) and Article 11 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (“LOPDPGDD“), Maisa informs Users who use the Website and/or Platform about the processing of their personal data that may be collected through the Website and/or the Platform and processed by Maisa.
In order to allow the User to access and use the Platform and Maisa services, Maisa may process the necessary data for the execution of the Terms and Conditions, and more generally to manage our contractual and/or commercial relationship with the Users, and to inform them promptly about any aspect related to the services provided or that can be performed by Maisa in the future.
| Data Processed | Purposes | Legal Basis | Retention Period |
| Browsing data. The IP address of User’s computer and the type of browser User is using. We use this information to analyze general trends and improve our services, including the Website. Except for disclosures described herein, this information is not shared with third parties without User’s consent. | Management of the functionality of the Platform and/or Website.
Analysis of browsing behavior and statistics: The information collected through cookies and other similar tracking technologies allows an analysis of the browsing of Users. |
Consent of the User (Not necessary cookies).
Legitimate Interest (Necessary Cookies). |
The retention periods depend on each specific cookie. For more information on the information retention periods for each type of cookie, see the Cookie Policy: https://maisa.ai/cookie-policy/ |
| Waitlist. Name, last name, email, and company. | Send information and news about the launch of the Platform. | Consent | The personal data will be processed by Maisa for the necessary period of time to inform about the Platform launching. Such data will be blocked stored in order to comply with Maisa’s legal obligations and, after that time, will be definitively deleted. |
| Data Processed | Purposes | Legal Basis | Retention Period |
| Browsing and Maisa Platform usage data. The IP address of User’s computer and the type of browser User is using. We use this information to analyze general trends and improve our services, including the Platform. Except for disclosures described herein, this information is not shared with third parties without User’s consent. | Management of the functionality of the Platform and/or Website.
Analysis of browsing behavior and statistics: The information collected through cookies and other similar tracking technologies allows an analysis of the browsing made by Users. |
Consent of the User (Not necessary cookies).
Legitimate Interest (Necessary Cookies). |
The retention periods depend on each specific cookie. For more information on the information retention periods for each type of cookie, see the Cookie Policy: https://maisa.ai/cookie-policy/. |
| Billing data. Name, tax id, email, address in order to bill and send the invoice. | Invoicing Services | Execution of the Terms and Conditions | The personal data will be processed by Maisa for the necessary period of time to answer the question and/or solve the issue indicated by the User. Such data will be stored in order to comply with Maisa’s legal obligations and, after that time, will be deleted. |
| Registration data. User’s name, surname, email, Google or Microsoft SSO. | Sign up on the Platform. Manage the registration of Users on the Platform. Please be aware that if you choose to access certain portions of the Website and/or Platform using the Google or Microsoft login feature, you may be providing us with access to information, attributes, and data in your Google or Microsoft public profile. We may store and use such information in accordance with this Privacy Policy. Such information may be stored by us and may be used in connection with providing the Website and/or Platform or to contact you. | Execution of the Terms and Conditions. | The personal data provided will be stored for as long as the User maintains its account. In the event that the User wishes to cancel his/her account Maisa will proceed to delete the data. Such data will be stored in order to comply with Maisa’s legal obligations and, after that time, will be deleted |
| Profile data. Name, surname, email, browsing data. | Manage and personalize the User experience on our Platform. | Execution of the Terms and Conditions. | The personal data provided will be kept for as long as the User maintains its account. In the event that the User wishes to cancel his/her account Maisa will proceed to delete the data. |
| Commercial and services communications.
User’s contact email addresses. |
Maisa may send communications related with Maisa’s services, including the Platform that it may be of interest to Users. | Legitimate interest. | The personal data provided will be stored for the duration of your use of our services, including the Platform.
Once your access to the Platform has terminated, your data will be stored in order to comply with Maisa’s legal obligations and, after that time, they will be deleted. |
| Invite a member. Name, surname and email address. | Management of the invitation process to become a member of Maisa, send the communication related to the invitation and provide access to the Platform | Legitimate interest. | Personal data will be retained for the time necessary to manage the invitation process. |
*Maisa may also process the User’s personal data during the period of time in which civil, commercial, administrative, criminal or tax liabilities may arise, in compliance with the applicable regulations in force. Once these periods have expired, Maisa will delete this personal data.
For the purposes described above, Maisa may give access to Users’ personal data to technological service providers with which it has entered into a data processor contract, including in particular to:
The aforementioned providers may be located in jurisdictions that generally do not provide adequate safeguards in relation to the processing of personal data. For all entities that are not part of the European Economic Area (EEA), Maisa has entered into contracts with such entities that include such safeguards, including the European Commission’s standard clauses.
Also, the personal data may be provided to:
In addition to the above, when Users use the Platform or Website, third parties (including without limitation third-party advertisers, analytics service providers, and commercial partners) may directly collect information about our Users’ online activities over time and across different websites. The third parties to which we may provide or who may independently directly collect information may include potential or actual advertisers, providers of advertising products or services (including vendors, analytics services providers, and website tracking services), affiliates and other actual or potential commercial partners, and other similar parties. Please note in particular that the Website uses Google Analytics, including its data reporting features. Information collected by Google Analytics includes but is not limited to web metrics. For information on how Google Analytics collects and processes data, please see the site “How Google uses data when you use our partners’ sites or apps”, currently located at www.google.com/policies/privacy/partners/. For information on opting out of Google Analytics, we encourage you to visit Google’s website, including its list of currently available opt-out options presently located at https://tools.google.com/dlpage/gaoptout.
Furthermore, the Website and/or Platform may use third-party service platforms (including to help analyze how Users use the Website and/or Platform). These third-party service platforms may place cookies on your computer or mobile device. If you would like to disable “third party” cookies, you may be able to turn them off by going to the third party’s website.
Here are links to the main third-party platforms we use:
https://www.google.com/policies/privacy/
https://posthog.com/privacy
https://help.x.com/en/rules-and-policies/x-cookies
Finally, we would like you to be aware that we use a service provider for payment, analytics, and other business services. This service provider may collect personal data including via cookies and similar technologies, including when you make a payment through the Website and/or Platform or otherwise interact with our service provider that handles billing and payment card processing. The personal data such service provider collects may include transactional data and identifying information about devices that connect to its services. Our service provider uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about that service provider and read its privacy policy at https://stripe.com/privacy.
Maisa undertakes to adopt the necessary technical and organizational measures, in accordance with the provisions of the applicable regulations, designed to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data. The personal data will be processed confidentially by Maisa, which undertakes to inform and enforce, by legal or contractual obligation, such confidentiality to its employees, partners and any person who should have access to the User’s personal data.
The User may exercise the rights of access, rectification, deletion, opposition and, where appropriate, limitation of processing and portability of data by sending an email to privacy@maisa.ai
Likewise, the User may file a complaint with a supervisory authority and, in particular, with the Competent Data Protection Agency (in Spain, the AEPD: http://www.aepd.es) if the User considers that the rights set forth above in this Privacy Policy have been violated or the User considers that the processing of personal data concerning him/her violates the applicable regulations.
The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the visitor. We take no action in response to automated Do Not Track requests. However, if you wish to stop such tracking, please contact us with your request, using our contact details provided above.
If an organization with which you are associated (an “Organization”) signs up to use our services, we may receive information about you in connection with our provision of such services to your Organization. To the extent we process that information solely in order to provide such services to your Organization, we will act as a data processor on behalf of your Organization in respect of that information, which means: we will handle that information solely at the direction of your Organization; your Organization’s privacy policy (and not this Privacy Policy) will apply to the processing of that information; and your Organization (and not us) is responsible for obtaining all necessary consents and providing you with all requisite information as required by applicable law. And in such cases, Maisa will process such personal data as a data processor in accordance with the Data Processing Agreement. To the extent we process your information for any other lawful business purpose of ours, this Privacy Policy will apply to the processing of such information.
We are committed to protecting the privacy of children. The Website and Platform are not designed for or directed to children under the age of 13. We do not collect information from any person we actually know is under the age of 13.
Our Website and/or Platform may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than the Website and/or Platform. A link to a third-party website does not constitute or imply endorsement by us. Additionally, we cannot guarantee the quality or accuracy of information presented on those websites. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us or on our behalf through the Website and/or Platform.
Maisa reserves the right to modify this Privacy Policy at any time. We will not make changes that result in significant additional uses or disclosures of your personal data without allowing you to “opt in” to such changes. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personal data, for which your opt-in is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Platform and/or Website.
Effective Date: December 12, 2024