Trade Finance Process Automation

A leading global bank’s Corporate and Investment Banking division transformed one of its hardest processes to automate.

Technical team working in an innovation workshop

Challenge

The bank’s Corporate and Investment Banking team processes numerous trade finance transactions daily, each requiring verification of unstructured documents in various formats including contracts, invoices, and certificates across multiple countries and regulatory frameworks.

Manual review by over 300 specialists consumed more than an hour per case. Documents contained stamps, signatures, handwriting, and scanned images that resisted automation. Regulatory changes required months of rework and retraining. Previous automation tools such as OCR and RPA could not handle the variety and ambiguity present in trade finance documents, creating bottlenecks, delaying client transactions, and preventing operational scaling.

Solution

Using Maisa Studio, the operations team built a Digital Worker in minutes using natural language instructions, requiring no coding expertise. The Digital Worker manages the complete trade finance verification process:

Processes both digital and scanned PDFs without embedded text layers

Verifies key data points, beneficiaries, terms, and compliance requirements across multiple sources

Identifies information gaps and searches related documents for additional context

Compiles complete summaries with traceable, auditable decisions

Transforms expertise into reusable assets that evolve with each execution

Results

A leading global bank’s Corporate and Investment Banking division transformed one of its hardest processes to automate.

Trade finance verification time decreased from hours to minutes

End-to-end automation eliminated manual bottlenecks and accelerated client service

Each execution captured expert knowledge, creating self-improving automation deployable across regions

Traceable, rule-aligned automation ensured accuracy, compliance, and audit confidence

Related Use Cases

Bring us

Bring us

one process
consumer loan origination
supplier onboarding
invoice reconciliation
withholding tax reconciliation
trade finance document review
insurance claims processing
one process
consumer loan origination
supplier onboarding
invoice reconciliation
withholding tax reconciliation
trade finance document review
insurance claims processing
one process
consumer loan origination
supplier onboarding
invoice reconciliation
withholding tax reconciliation
trade finance document review
insurance claims processing
one process
consumer loan origination
supplier onboarding
invoice reconciliation
withholding tax reconciliation
trade finance document review
insurance claims processing
one process
consumer loan origination
supplier onboarding
invoice reconciliation
withholding tax reconciliation
trade finance document review
insurance claims processing
one process
consumer loan origination
supplier onboarding
invoice reconciliation
withholding tax reconciliation
trade finance document review
insurance claims processing