Trade Finance Process Automation
A leading global bank’s Corporate and Investment Banking division transformed one of its hardest processes to automate.

Challenge
The bank’s Corporate and Investment Banking team processes numerous trade finance transactions daily, each requiring verification of unstructured documents in various formats including contracts, invoices, and certificates across multiple countries and regulatory frameworks.
Manual review by over 300 specialists consumed more than an hour per case. Documents contained stamps, signatures, handwriting, and scanned images that resisted automation. Regulatory changes required months of rework and retraining. Previous automation tools such as OCR and RPA could not handle the variety and ambiguity present in trade finance documents, creating bottlenecks, delaying client transactions, and preventing operational scaling.
Solution
Using Maisa Studio, the operations team built a Digital Worker in minutes using natural language instructions, requiring no coding expertise. The Digital Worker manages the complete trade finance verification process:
Processes both digital and scanned PDFs without embedded text layers
Verifies key data points, beneficiaries, terms, and compliance requirements across multiple sources
Identifies information gaps and searches related documents for additional context
Compiles complete summaries with traceable, auditable decisions
Transforms expertise into reusable assets that evolve with each execution
Results
A leading global bank’s Corporate and Investment Banking division transformed one of its hardest processes to automate.
Trade finance verification time decreased from hours to minutes
End-to-end automation eliminated manual bottlenecks and accelerated client service
Each execution captured expert knowledge, creating self-improving automation deployable across regions
Traceable, rule-aligned automation ensured accuracy, compliance, and audit confidence